Cancellation & Refund Policy
At Raashvi Designs, we want every customer to have a seamless and satisfying shopping experience. Please review our Cancellation & Refund Policy below.
Order Cancellation
- You may request a cancellation within 24 hours of placing your order.
- To cancel, please email us at info@raashvi.com with your order details.
- After 24 hours, orders are processed and cancellations will no longer be possible.
Refunds
Refunds are only applicable in the case of:
- Defective or damaged products received.
If you receive a faulty item:
- Contact us within 7 days of delivery at info@raashvi.com.
- Provide your order number and clear photographs of the product.
- Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund request.
- If approved, refunds will be processed to your original method of payment within 7–10 business days.
Returns & Exchanges
- We do not accept returns unless the product is found to be defective or damaged.
- Exchanges for sizing or preferences are handled under our Exchange Policy.
Customer Support
For any queries, assistance, or follow-ups, please feel free to contact our team:
📧 Email: info@raashvi.com
📞 Phone: +91-7827951056
🕒 Available: Monday to Saturday, 10 AM – 6 PM
✨ Every Raashvi Designs piece is made with love, and we aim to ensure your experience is just as special as the clothing itself.