Shipping & Exchange Policy
At Raashvi Designs, every piece is crafted with care, precision, and love. We want your shopping experience with us to be smooth and enjoyable. Please review our Shipping & Exchange Policy below.
Shipping
- Delivery Timeline: All orders are processed and shipped within 5–7 business days from the date of purchase. Delivery times may vary slightly depending on your location and courier service availability.
- Inclusive Pricing: All product prices displayed on www.raashvi.com are inclusive of applicable taxes.
- Order Tracking: Once your order is dispatched, you will receive a tracking link via email or SMS so you can follow your parcel’s journey to your doorstep.
Exchange & Store Credit
We put immense effort into ensuring each Raashvi Designs garment meets the highest standards. However, we understand that exchanges may sometimes be necessary.
- Refunds: As a brand policy, we do not offer refunds on any products once sold.
- Exchange: Products may be exchanged for a replacement item or a store credit note (valid for future purchases).
- Eligibility: To qualify for an exchange, items must be:
- Unused and unworn
- In their original condition with tags intact
- Requested within 7 days of delivery
- Verification: Our team may request additional details or photographs to assess your exchange request. Kindly cooperate to ensure a hassle-free process.
Important Note
If a product you love is sold out and you would like to purchase it, you can contact us directly. Our team will assist you with availability and next steps.
📧 Email: info@raashvi.com
📞 Customer Care: +91-7827951056
🕒 Support Hours: Monday to Saturday, 10 AM – 6 PM
✨ At Raashvi Designs, our goal is to ensure you feel as special wearing our pieces as we feel creating them.